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Resident Manager of the Year managing 1 to 100 units Video Submission

This award recognizes an employer nominated resident manager or resident manager team who demonstrates innovation, teamwork, leadership skills, customer service excellence and continuously goes beyond their job description. Consideration will be given to work accomplishments, overall standard of service provided, maintaining positive relationships with residents and for maintaining a clean-living environment for residents.

General Guidelines

Length: Not to exceed 5 minutes
File Settings: HD (1080p or higher) and in a 16:9 (widescreen) aspect ratio
File Format: MP4 (MPEG-4 Video File)
File Name Format: Company Name_Award Category_Nominee Name – i.e. Ace PM_Property Manager_Gail Sweet
Voice Overlay: Any portion of the video consisting of a slideshow or gallery must be accompanied with a voice overlay describing what is being shown.

​Video Content

The video submission must contain the following information:

  • Why this employee is deserving of the award?
  • Describe a maintenance challenge the nominee confronted and overcame? 
  • What was the outcome? 
  • Describe a situation where the nominee went beyond their job description to ensure residents comfort and or safety?
  • Demonstrated leadership qualities?
  • Implemented a maintenance program that resulted in operation costs savings while enhancing residents’ living experience?

​Tips

Do a sound check: Limit as much unnecessary background noise as possible and take steps to eliminate feedback caused by echoing.
Check settings: Before shooting make sure that in your phone, laptop, or camera settings that you’re shooting in HD (1080p or higher) and in a 16:9 (widescreen) aspect ratio.
Shoot horizontally: Shooting sideways will make sure your video fits in nicely with other submissions.
Lighting: Use natural lighting when possible. However, if you cannot, you can use the lights in your house to create a three-point lighting setup. Do not let yourself be backlit. Use a window as a light source instead of a background. The subject of your video should always be brighter than what is behind it.
Camera positioning: Make sure your camera is at or above eye level. This will provide a more flattering angle than if you’re looking down at your laptop or phone. Try to have your eyes level on the upper horizontal line using the rule of thirds to look like a pro.
Background: Pay attention to the background. White walls are fine but a little boring. Shooting your video with some open space behind you can add depth to the shot.

Video Upload

Click here to upload the video.

Questions?
c: Kevin Russell
e: kevin@rhpns.ca
t: 902.425.3572